Third-party on-site course
Communicating under Pressure
When faced with high-stakes situations, our communication skills take center stage, assuming a pivotal role. There comes a point where the pressure reaches its zenith, and navigating these moments with finesse becomes imperative. Misunderstandings during such critical junctures can exacerbate the strain, underscoring the need to recalibrate our communication approach.
20.06.2024
Next upcoming session:
07.07.2024
- 13.07.2024
Portugal
,
Lisboa
,
Lisbon
Description
How we talk and how we listen are inherently important, however, when the stakes are high, our communication and listening skills become even more critical. Everyone reaches a point where they can no longer take it. It is common to have misunderstandings during stressful moments, which can sometimes add to the stress of the situation. When things get tough, it’s a good idea to reassess how we communicate. When you perform well under pressure, it builds trust in the team and gives people confidence in your abilities to not only lead but also assist the team during difficult moments.Speaking carefully, listening effectively, and responding accurately are the three principles of good communication, whether we’re dealing with coworkers, the headmaster, students, or parents.Effective communication starts with careful speaking. When you are communicating effectively, you are giving your undivided attention to the person with whom you are communicating.Effective communication also demands listening effectively. Good communication is a two-way conversation and therefore requires you to speak in a way that will encourage the other person to express their thoughts and feelings.When communicating effectively, you need to respond accurately. In other words, when someone has given you information or asked you a question, your responses should be complete and accurate. If they are not accurate, they are not helpful or appropriate in the situation.
- Daily Program
- Course Topic: Communication Skills
- Location: Lisboa, Portugal
- Pre-registration: Online on the webpage
- Target Audience: Teacher, Student Teacher, Teacher Educator, Careers Councillor, Company Staff, NGO Staff, Pedagogical Adviser, ICT Coordinator, Researcher, School Psychologist, Headteacher, Technical/Administrative Staff and other key professionals. You can check all the courses available in 2023, 2024 and 2025 in our Course Calendar.
Learning objectives
The course’s main goal is for the participants to identify areas of improvement and how to become effective communicators in stressful situations. The learning environment includes instruction, exercises, small and large group discussions, and lots of hands-on practice. Our goal is to help our participants to develop skills of handling pressure and a sense of confidence.
- Analyse different workplace communication styles;
- Identify different behavioural types (internal and external);
- Communicate clearly under pressure;
- Reset expectations to avoid causing disappointment;
- Analyse how the brain responds to pressure;
- Respond to challenges (rather than instantaneously react);
- Use paraphrasing techniques to check for understanding;
- Identify communication hotspots;
- Build levels of resilience to help people bounce back quicker;
- Effectively manage communication breakdowns;
- Agree to communication action plans;
- Develop social, language and communicative skills;
- Transfer and share core values, experiences and effective;
- teaching practices with other teachers and colleagues.
Methodology & assessment
PREPARATION
We inform participants of the details of the training and prior requirements in relation to the learning objectives and methodologies of the course, as well as the composition of the class with the participants' origin and function.
We send them any digital applications and/or software they may need to install on their equipment, whenever necessary.
We provide the participants with prior technical and documentary support and create group communication support for follow-up before they arrive at the training venue.
TRAINING DEVELOPMENT
Learning is always mobilised under the values of the European Union, to improve participants' skills so that they can spread knowledge and promote creativity to their students, peers and staff.
All practices follow the Quality Standards for Erasmus+ Key Action 1 Courses, as well as our quality certification by the Portuguese Ministry of Education since 2001.
- The training methodology involves theoretical, simulated practical and participatory components, using digital tools and resources, support material and the production of evidence for dissemination.
- Pedagogical methods use learning in focus groups and peer activities, with an emphasis on sharing good practice.
- Use of collaborative processes that promote mutual learning and cooperation between participants, through role-playing activities, co-operative work, activities and discussions participated in and moderated by the trainer, using real examples, case studies, simulations and relevant study visits.
ASSESSMENT
This is based on the development of various activities throughout the course (to present a final project or assignment) and submission to the common digital platform. The material produced is presented among the group, thus enhancing the results of the pedagogical activities carried out.
We inform participants of the details of the training and prior requirements in relation to the learning objectives and methodologies of the course, as well as the composition of the class with the participants' origin and function.
We send them any digital applications and/or software they may need to install on their equipment, whenever necessary.
We provide the participants with prior technical and documentary support and create group communication support for follow-up before they arrive at the training venue.
TRAINING DEVELOPMENT
Learning is always mobilised under the values of the European Union, to improve participants' skills so that they can spread knowledge and promote creativity to their students, peers and staff.
All practices follow the Quality Standards for Erasmus+ Key Action 1 Courses, as well as our quality certification by the Portuguese Ministry of Education since 2001.
- The training methodology involves theoretical, simulated practical and participatory components, using digital tools and resources, support material and the production of evidence for dissemination.
- Pedagogical methods use learning in focus groups and peer activities, with an emphasis on sharing good practice.
- Use of collaborative processes that promote mutual learning and cooperation between participants, through role-playing activities, co-operative work, activities and discussions participated in and moderated by the trainer, using real examples, case studies, simulations and relevant study visits.
ASSESSMENT
This is based on the development of various activities throughout the course (to present a final project or assignment) and submission to the common digital platform. The material produced is presented among the group, thus enhancing the results of the pedagogical activities carried out.
Certification details
Our courses are designed and run in accordance with the Erasmus+ Key Action 1 Quality Standards for Courses. In order to obtain certification, the level of attendance (hours attended), participation and a positive assessment of the final results to be achieved by the trainees must be validated by the teaching team. The practice of assessment, validation and certification is an area of great importance to us in the context of certified training, in which we have high standards of rigour in all the adult training we have carried out for over 20 years and in line with our Quality Certification, which has been recognised as a training entity by the Portuguese Ministry of Education (an EU member state) since 2001. We provide close support to participants in all aspects, including the procedural/administrative aspect of issuing and processing technical documents required by the schools of origin, including:
- Learning Agreement;
- Erasmus Quality Commitment;
- Certificate of attendance;
- Europass Mobility Document;
- Other relevant documents.
Pricing details
Our pricing policy follows the official regulations on transparent costs. The costs can be supported with a KA grant under the Erasmus+ programme.Course fee: 660 euros per participant (7-day course). Includes:- Learning Together’s Welcome Kit;
- Daily program designed by our trainers;
- Welcome Dinner to meet your new colleagues;
- Social and Cultural Heritage Activities integrated into networking and social dynamics
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- Cultural Heritage Day: guided Lisbon visit;
- Belém and Modern Lisbon Bus Tour;
- River Cruise.
- Daily Coffee Break;
- Logistic, organizational and administrative support from headquarters;
- Daily assistance and on-call support throughout the whole week.
Pricing, packages and other information
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Price:660Euro
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Package contents:Course
Additional information
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Language:English
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Target audience ISCED:Lower secondary education (ISCED 2)Upper secondary education (ISCED 3)Other
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Target audience type:TeacherHead Teacher / PrincipalNot-for-profit / NGO staff
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Learning time:25 hours or more
Upcoming sessions
Provider
You can view this course on the provider's website
Go to website
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Organised by
LEARNING TOGETHER
Organisation picture
Organised by
LEARNING TOGETHER
Organisation picture
Organised by
LEARNING TOGETHER